Work With Us

At No Ordinary Hotels we pride ourselves on exceeding the expectations of our guests. Coombe Abbey provides a unique, magical and almost certainly a memorable experience time and time again.

To do this requires ‘No Ordinary People.’

Together our team strive in continuing to be one of the finest luxury hotels. If you are passionate about providing a customer experience that is second to none then we want to hear from you.

If this sounds like you, but our current vacancies do not match your skills and experience, please send a cover letter and your current CV to [email protected] or post to:

Human Resources
Coombe Abbey Hotel
Brinklow Road
Binley
Warwickshire
CV3 2AB

Entry Requirements for all casual roles:
All of our positions require someone that is a motivated individual, ideally (but not essentially) someone who has worked in a similar role within the hospitality industry. As a No Ordinary Team Member, it is paramount that you are a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

More importantly, you will have a desire and passion for perfection and want to deliver an exceptional service to our guests. As a team member, you will have an excellent eye for detail along with an eagerness to present our highest standards. Other skills that will need to be demonstrated include:

Strong customer care skills
Good level of English
Ability to work under pressure
Excellent attention to detail
A high standard of personal presentation
A confident, professional and welcoming personality
Ability to deal with high-profile customers in a professional manner
Eligible to work in UK

To read our Gender Pay Gap Report, please click here

As a Room Attendant you will be responsible for maintaining the highest possible standard of cleanliness and good order and ensure that guest supplies are replenished. You will also keep the service area, cupboards and guest corridors today and clean. Furthermore, you will report any defects in the rooms and hand any lost property to the Housekeeper. You will also assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department.

Email CV

We are looking for someone dynamic to join our busy Restaurant team, the service that we offer is outstanding and we need to ensure that this role is filled by someone who is able to exceed the customer’s expectations.

Due to the demand that is placed on our Restaurant in accordance with its popularity it is essential that applicants have a proven track record of working in a fast paced environment where standards are never compromised.

The successful candidate will be responsible for running the restaurant in conjunction with the team but also for managing the staff accordingly.

This is a full time position, working five days out of seven and will include evenings and weekends.

Email CV

We are looking for a Cellar Person to join our busy team to assist on weekends to ensure that we are offering the best possible service to all of our guests. The Cellar Person is responsible for ensuring a continuous supply of high-quality beer and beverages to all of our bars located around the hotel. The ideal candidate will have previous experience with a keen eye for detail and a flexible work approach.

Email CV

We are looking for an experience F&B Controller to join our team. Applicants must be able to demonstrate a strong track record in food and beverage stock control within a similar hotel environment. Candidates must be able to prove they have good attention to detail whilst working in an organised and methodical manner.

The successful candidate would have responsibility and control of Food and Beverage revenue including analysis, menu costings, stock management and stock control.

This role also includes managing the control of deliveries and hotel stock counts and participation in the food and beverage development group which drives revenue and control initiatives
This is a full time position, working five days out of seven and will include evenings and weekends.

Email CV

An exciting opportunity has arisen within our prestigious restaurant for committed and enthusiastic full time and casual waiting staff with outstanding service standards. The successful candidate will have the ability and confidence to serve food, be aware of how each dish is prepared and the ingredients used, developing your knowledge as the menu changes. You will have experience in providing an excellent customer service and also have a flexible approach, we have various types of contracts available to suit all needs.

Email CV

Candidates need to have a passion for customer service with a great attention to detail. The host is the first person that guest will come into contact with for their Restaurant booking so they need to be attentive and polite We need a strong leader who can motivate and influence the team to ensure we deliver excellent service every time. This is a full time position.

Email CV

The successful individual will have excellent kitchen skills and be looking to drive their career forward within a hotel that can offer excellent development progression.

You should have excellent leadership, organisational and communication skills with a passion for the role. The successful candidate will be responsible:

Providing support to the Head Chef
Manage preparation responsibilities and ensuring customer satisfaction
Use finest, freshest ingredients to produce food of the highest standard

This is a full time position, working five days out of seven and will include evenings and weekends

Email CV

We are currently looking at recruiting bubbly, ambitious people to add a smile to our bars. Previous bar and customer service experience would be an advantage but personality and motivation are the key ingredients to this role where you will be the face and personality of the bar. Not only will you be able to pour and serve drinks but you will be able to maintain appropriate stock levels, keep equipment in excellent condition whilst displaying a calm presence to enlighten the guests. Due to UK licensing laws candidates must be 18 years of age of over.

Email CV

We are looking for a driver to assist with getting our staff to and from Coombe Abbey, the successful candidate will have a pro active approach with good time keeping skills. The hours for this role are 7am until 11am and then 3pm until 7pm there is the possibility of two people sharing the role and splitting the shifts.

Email CV

We are looking for someone to lead our bars team ensuring that we offer the best possible customer service to all of our guests attending to their every need. The successful candidate will have a proven track record in a similar role and will need to be organised, have good attention to detail and have a flexible approach.

Email CV

We are looking for a Sales Executive to join our expanding Sales team. The successful candidate will be responsible for building the business by identifying and selling prospects; whilst maintaining relationships with clients. This role requires someone who can identify business opportunities by identifying prospects and evaluating their position in the industry. It is essential to research and analyse sales options. The ideal candidate will have an ability to build up and establish contact with clients and develop solid working relationships. Applicants must be prepared to travel to see prospective clients. This is a full time permanent position. The position could lead to career advancement. The successful individual must be able to demonstrate they can build the business by identifying and selling prospects, whilst maintaining relationships with clients.

Email CV

We are looking for an experienced Head Receptionist to join our busy Reception team to manage the day to day running of the team.
This role will involve ensuring that the best service standards are delivered at all times and the responsibilities will include:
- Daily work delegation to the team
- Management of room reservations working closely with Reservations
- Pre arrival checks of all guests, dealing with any special requests
- Staff training and daily communication to the team and wider business
- Processing payments and relevant administration
- Complaint management
Candidates must have previous hotel reception experience and must be willing to work in a fast moving working environment. It is essential that applicants understand and appreciate our customer and client needs. This is a full time position, working five days out of seven and will include evenings and weekends.

Email CV

An opportunity has arisen for a dynamic person to join our busy Sales Team to ensure that all incoming bookings and enquiries are dealt with efficiently and effectively. The successful candidate will convert all bookings at the right rate ultimately maximising room sales and revenue opportunities. The successful candidate will be responsible for:

- Being fully aware of product pricing and content
- Be aware of seasonal promotions and target volumes
- Having a requirement to be aware of competitor pricing
- It is necessary for all booking and enquiries to be inputted accurately to ensure specific targets are reached
- Reservations procedures must be adhered to at all times, with all daily, weekly, and monthly checklists consistently completed

This is a full time permanent position, working shifts in accordance with business requirements. The successful candidate will be organised and accurate with excellent attention to detail and ideally have carried out work in a similar role but this is not essential.

Email CV

What’s coming up at Coombe Abbey in 2019?


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