At No Ordinary Hotels we pride ourselves on exceeding the expectations of our guests. Our hotels are privately owned giving us the opportunity to provide a unique, magical and almost certainly a memorable experience time and time again.
To do this requires ‘No Ordinary People.’
Together our team strive in continuing to be one of the finest luxury hotels. If you are passionate about providing a customer experience that is second to none then we want to hear from you.
If this sounds like you, but our current vacancies do not match your skills and experience, please send a cover letter and your current CV to [email protected] or post to:
Coombe Abbey Hotel
Entry Requirements for all casual roles:
All of our positions require someone that is a motivated individual, ideally (but not essentially) someone who has worked in a similar role within the hospitality industry. As a No Ordinary Team Member, it is paramount that you are a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
More importantly, you will have a desire and passion for perfection and want to deliver an exceptional service to our guests. As a team member, you will have an excellent eye for detail along with an eagerness to present our highest standards. Other skills that will need to be demonstrated include:
Strong customer care skills
Good level of English
Ability to work under pressure
Excellent attention to detail
A high standard of personal presentation
A confident, professional and welcoming personality
Ability to deal with high-profile customers in a professional manner
Eligible to work in UK
An opportunity has arisen for a dynamic person to join our busy Sales Team to ensure that all incoming bookings and enquiries are dealt with efficiently and effectively. The successful candidate will convert all bookings at the right rate ultimately maximising room sales and revenue opportunities. The successful candidate will be responsible for:
· Being fully aware of product pricing and content
· Be aware of seasonal promotions and target volumes
· Having a requirement to be aware of competitor pricing
· It is necessary for all booking and enquiries to be inputted accurately to ensure specific targets are reached
· Reservations procedures must be adhered to at all times, with all daily, weekly, and monthly checklists consistently completed
This is a full time position working shifts in accordance with business requirements. The successful candidate will be organised and accurate with excellent attention to detail and ideally have carried out work in a similar role within the hotel industry.
We are looking for a Conference Coordinator to join our busy Sales Team to ensure the smooth and efficient running of the Conference and Events side of our business. It is essential that the successful candidate ensures that all administration procedures are adhered to and enquiries and bookings are kept up to date on our systems. Reporting in to the Conference Manager, candidates will require excellent planning and co-ordination with the ability to communicate on all levels to exceed the expectations of the customer. Applicants must be sales driven and able to work to tight deadlines. Knowledge of the hotel industry is preferable with fully conversant IT skills. This position is a full time fixed term contract.Email CV
We are looking for a Night Auditor to join our busy team. The purpose of this role is to ensure that operations run smoothly during the night whilst providing assistance to all hotel guests in a friendly and efficient manner. It is essential to provide a quality experience for guests that will exceed their expectations. The successful candidate will be responsible for setting up conference rooms and to maintain public and back of house areas to our standards. They will also account for daily activity by organising and verifying information; identifying and correcting discrepancies. Applicants should ideally have previous experience at a hotel of a similar calibre to ours.Email CV
An exciting opportunity has arisen within our prestigious restaurant for committed and enthusiastic full time and casual waiting staff with outstanding service standards. The successful candidate will have the ability and confidence to serve food, be aware of how each dish is prepared and the ingredients used, developing your knowledge as the menu changes. You will have experience in providing an excellent customer service and also have a flexible approach, we have various types of contracts available to suit all needs.Email CV
As a Room Attendant you will be responsible for maintaining the highest possible standard of cleanliness and good order and ensure that guest supplies are replenished. You will also keep the service area, cupboards and guest corridors today and clean. Furthermore, you will report any defects in the rooms and hand any lost property to the Housekeeper. You will also assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department.Email CV
Due to a tremendous increase in business we are looking for a variety of chefs to join our prestigious kitchen team. These positions are full time, working five days out of seven and will include evenings and weekend work.
We are currently looking at recruiting bubbly, ambitious people to add a smile to our bars. Previous bar and customer service experience would be an advantage but personality and motivation are the key ingredients to this role where you will be the face and personality of the bar. Not only will you be able to pour and serve drinks but you will be able to maintain appropriate stock levels, keep equipment in excellent condition whilst displaying a calm presence to enlighten the guests. Due to UK licensing laws candidates must be 18 years of age of over.Email CV
Working as part of the team you will serve our guests at Mediaeval Banquets, Murder Mystery Evenings and other such functions. Our servers play an active part of the experience you will be comfortable wearing period dress and may have a keen interest in amateur dramatics as well as excellent waiting and customer service skills. You need to be available most Friday and Saturday evenings.Email CV