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Careers at Coombe Abbey

Find your perfect Coombe Abbey job

Vacancies

Careers at Coombe Abbey

Find your perfect Coombe Abbey job

Vacancies

Why work at Coombe?

At Coombe Abbey, we pride ourselves on exceeding the expectations of our guests. Our team provides a unique, magical and memorable experience time and time again. To do this requires no ordinary people. If you’re passionate about providing a customer experience that is second to none then we want to hear from you.

Discover some of the benefits of a Coombe Abbey job:

  • Staff privileges and discounts
  • Private dining discount
  • Birthday and Christmas gifts
  • Day off for your birthday
  • Christmas Day and Boxing Day off
  • Employee awards and rewards
  • Sickness pay
  • Holiday increase for each year of service
  • HR Coordinator

    An exciting opportunity has arisen for a new role as HR Coordinator.  The successful candidate will be the first point of contact for all Human Resource related queries from employees and external parties.  Duties will include the full cycle of an employees journey with the business, working closely with managers to ensure staff are valued and invested in.

    Candidates must have outstanding communication skills with a high emphasis on honesty, integrity with a confidential manner.

    This role is 25 hours per week a flexible approach is required

    Proven experience as a HR Coordinator or relevant HR Administrator is required job description can be provided on request.

    Please forward your application to charlotte.birch@coombeabbey.com

  • Supervisors - The Sundae Club

    We are looking for a dynamic and enthusiastic person to join our Sundae Club team as a Supervisor.

    The ideal candidate will ensure the correct and efficient running of the outlet to a high level of service whilst ensuring that guest’s expectations are met at all times.  It is essential that the communication between the Sundae Club and the kitchen is effective, and it is the Supervisor’s responsibility to ensure that this happens.

    The person in this role is responsible for ensuring that they have excellent working knowledge, and they maintain a clean environment at all times.  We need a strong leader who can motivate and influence the team to ensure we deliver excellent service every time.

    Please email your CV to charlotte.birch@coombeabbey.com

  • Waiting Staff - The Sundae Club

    An exciting opportunity has arisen within our Sundae Club for committed and enthusiastic waiting staff with outstanding service standards.

    The successful candidate will have the ability and confidence to serve in our Sundae Club Outlet, be aware of how each dish is prepared and the ingredients used, developing your knowledge as the menu changes.

    You will have experience in providing an excellent customer service and also have a flexible approach, we have various types of contracts available to suit all needs.

    Please email your CV to charlotte.birch@coombeabbey.com

  • Reservations Coordinator

    An opportunity has arisen for a dynamic person to join our busy Sales Team to ensure that all incoming bookings and enquires are dealt with efficiently and effectively.  The successful candidate will convert all bookings at the right rate ultimately maximising room sales and revenue opportunities.

     

    The successful individual will work towards the smooth and efficient running of reservations. Ensuring that all administration procedures and enquiries are kept up to date and are dealt with efficiently and effectively

     

    The successful candidate will be responsible for:

     

    • Being fully aware of product pricing and content
    • Be aware of seasonal promotions and target volumes
    • Having a requirement to be aware of competitor pricing
    • It is necessary for all booking and enquiries to be inputted accurately to ensure specific targets are reached
    • Reservations procedures must be adhered to at all times, with all daily, weekly, and monthly checklists consistently completed

     

    This is a full time position, working shifts in accordance with business requirements.  The successful candidate will be organised and accurate with excellent attention to detail and ideally have carried out work in a similar role.

    Please send your CV to charlotte.birch@coombeabbey.com

  • Restaurant Supervisor

    We are looking for a dynamic and enthusiastic person to join our Restaurant team as a Supervisor.  The ideal candidate will ensure the correct and efficient running of the Restaurant to a high level of service whilst ensuring that guest’s expectations are always met

    It is essential that the communication between the restaurant and the kitchen is effective, and it is the Supervisor’s responsibility to ensure that this happens.  The person in this role is responsible for ensuring that they have excellent working knowledge, and they maintain a clean environment at all times.  We need a strong leader who can motivate and influence the team to ensure we deliver excellent service every time.  This is a full-time position working five shifts over seven and will include evening and weekend work.

    Please send your CV to charlotte.birch@coombeabbey.com

  • Night Auditor

    To ensure assist with the smooth running of all operations during the night, to provide assistance to all hotel guests in a friendly and efficient manner. To provide a quality experience for guests that will exceed their expectations. To assist in setting conference rooms and to see to guest’s needs. To maintain public and back of house areas to standards of cleanliness.  Account for daily activity by organising and verifying information; identifying and correcting discrepancies.  The Night Auditor is also responsible for posting Accounts.  Candidates also ideally need to have Bar experience to enable them to assist the Bars team accordingly.

    This is a full-time position, working five nights out of seven and will include weekends.

    Please send your CV to charlotte.birch@coombeabbey.com

  • Late Room Attendant

    As a Late Room Attendant, you will be responsible for maintaining the highest possible standard of cleanliness and good order and ensure that guest supplies are replenished.  You will also keep the service area, cupboards and guest corridors tidy and clean.  As we offer a turndown service you will be responsible for ensuring our guests receive all requests in a timely manner.  Furthermore, you will report defect in the rooms and hand any lost to the Housekeeper.   

    Please send your CV to charlotte.birch@coombeabbey.com

     

  • Public Area Cleaner

    You will be responsible for maintaining the highest possible standard of cleanliness and good order in all public areas of the hotel.  You will report any defects to the Housekeeper.  You will also assist in any way that may be necessary to ensure the efficiency and smooth running of the Housekeeping Department.

    Please send your CV to charlotte.birch@coombeabbey.com

     

  • City Centre Housekeeper’s and Supervisor

    We are looking for Housekeeping Staff and a Supervisor who will be responsible for cleaning properties under our care in the City Centre.

    The role will entail cleaning all properties to the specific standards that we have laid out, ensuring that all guests have a memorable stay.  It is essential that any issues are highlighted to the Supervisor who can then escalate any concerns to the team above.

    The successful candidate will assist with training of new staff, ensuring that all standards are met.  Handling lost property in line with Company procedures.  They must make sure that cleaning agents are used in accordance with the COSH guidelines.

    It is essential that all security procedures are always followed.

    Ideal candidates need the ability to work on their own in a fast-paced environment.

    Please send your CV to charlotte.birch@coombeabbey.com

     

  • Chefs

    Responsibilities:

    • To maintain high standards of fire, hygiene and safety as set down by Head Chef and the company, local and legal requirements.
    • To maintain all training standards and development of sectional Commis Chefs in conjunction with the Head Chef.
    • Ensure all equipment failure and hazards on allocated sections are reported immediately to the Senior chef in charge.
    • Ensure a strict control of all food wastage at all times.
    • Ensure a good stock rotation of all food.
    • To ensure a high standard of food production and presentation at all times as per standards of performance manual and recipes.
    • To ensure all section and each member of staff supervised by yourself is of maximum cleanliness in all working methods and personal appearance.
    • To help ensure a low level of wastage and correct stock rotation.
    • To help compile staff rotas according to business levels in according with the Head Chef and Senior Sous Chef.
    • To cook on all sections as per work rota and also help in other kitchen areas on site when necessary.
    • To help compile menus when necessary making sure that correct cost factors are considered and standards reached.
    • To attend training courses as required and train personnel as needed.
    • To make suggestions towards increasing standings of service, profitability, customer and staff satisfaction or anything that might be relevant.
    • To help the checking of cleaning schedules in liaison with the Head Porter.
    • To fulfil any reasonable tasks requested by other managers
    • Where possible to think of ways in which to improve the quality

    Requirements:

    • Intermediate Food hygiene
    • Excellent organisation and leadership skills

    Please send your CV to abi.picken@coombeabbey.com

     

     

  • Room Attendants

    • To clean bedrooms, bathrooms to standards laid down.
    • To use materials as directed by housekeeper in an economical way.
    • To report maintenance faults to the Housekeeper on duty.
    • To report breakage’s and property losses to heads of department.
    • To report any complaints to heads of department.
    • To be courteous and friendly to staff and customers at all times.
    • To have a thorough knowledge of hotel and local amenities.
    • To ensure equipment in rooms is in proper working order, not causing any inconvenience to guests.
    • To assist with training of work experience persons and other trainees.
    • To handle lost property inline with the company procedure
    • To practice the correct use and care of all items of equipment such as vacuum cleaner’s etc.
    • To ensure the correct use of cleaning agents are used inline with the COSH guidelines
    • To observe all security procedures as laid down by the hotel.
    • To assist housekeeper with cleaning of public areas.
    • To assist housekeeper with laundry control.
    • To keep housekeeper informed of proposed holiday dates.
    • To carry out any reasonable request.

    Requirements:

    • To be fully conversant with all electrical and other aids in the department.
    • To be fully conversant with and able to act upon fire procedures
    • To have a full working knowledge of and be able to act upon instructions to uphold the regulations as laid down in the health and safety at work at 1974.
    • To maintain a high standard of personal hygiene and appearance.

    Please send your CV to charlotte.birch@coombeabbey.com

     

  • Waiting Staff

    Following the re-opening of the hotel, we are looking for new additions to join our talented team.

    Please send your CV to abi.picken@coombeabbey.com

  • Catering Manager

    We are looking for a dedicated and enthusiastic person to join our team as Catering Manager. The successful candidate will oversee the day to day management of all commercial outlets at Coombe Park.

    The outlets include:

    • Sundae Club
    • The abbey Artisan Market
    • Kiosk in the Park
    • Cafe in the Park

    Please send your CV to Robert@noordinaryhospitality.com

  • Bar Staff

    • To assist Bar Supervisor in the smooth running of the bar, by serving within bar and reception area’s
    • To provide an outstanding service to the guests, conveying a warm welcome and a friendly atmosphere coupled with professional and efficient service
    • To ensure all equipment required for service are in good working order
    • Report any maintenance or equipment fault to Supervisor or Manager
    • To be fully conversant with all aspects of the menu’s running, including ingredients and presentation
    • To be fully conversant with manual order taking system
    • To carry out table service to bar, restaurant and reception guests
    • To inform Supervisor or Management of any difficulties experienced with guests or colleagues
    • To handle all glassware and crockery items in a manner to reduce the risk of damage. Checking each item for cleanliness before use
    • To work in any other bar outlet, as may be requested from time to time
    • To carry out any other reasonable requests as made by Supervisor or Manager

    Requirements:

    • To be ready for work in correct uniform at the times shown on rota
    • To maintain a high standard of personal hygiene and appearance, ensuring that the standard of grooming and uniform is as stated in Induction Manual
    • To be aware of the Hotels’ licensing regulations and in accordance with them
    • To be aware of and comply with Company Health and Safety and Fire Procedure policies

    Please send your CV to abi.picken@coombeabbey.com

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Staff

Gender pay gap reporting

We recognise the implementation of mandatory gender pay gap reporting is an important step in terms of progression and transparency to encourage greater equality of opportunity for women in work.

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