20/07/21 – Please click here to read our statement regarding temporary closure of the Garden Room Restaurant

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Careers at Coombe Abbey

Find your perfect Coombe Abbey job

Vacancies

Careers at Coombe Abbey

Find your perfect Coombe Abbey job

Vacancies

Why work at Coombe?

At Coombe Abbey, we pride ourselves on exceeding the expectations of our guests. Our team provides a unique, magical and memorable experience time and time again. To do this requires no ordinary people. If you’re passionate about providing a customer experience that is second to none then we want to hear from you. Discover some of the benefits of a Coombe Abbey job:

  • Staff privileges and discounts
  • Private dining discount
  • Birthday and Christmas gifts
  • Day off for your birthday
  • Christmas Day and Boxing Day off
  • Employee awards and rewards
  • Sickness pay
  • Holiday increase for each year of service
  • Marketing Manager

    We are looking for a Marketing Manager with the ability to drive the marketing of Coombe Abbey Hotel and the recent launch of our sister company No Ordinary Hospitality Management to the next level through continuously contributing to the enrichment of our brand presence through all channels.

    Coombe Abbey Hotel

    Originally a Cistercian Abbey dating back to the 12th century, Coombe Abbey is a historic 121 bedroom hotel with wedding, conference and banqueting facilities. Coombe Abbey is located in the heart of Warwickshire with 500 acres of stunning parkland and a Go Ape course onsite.

    No Ordinary Hospitality Management

    No Ordinary Hospitality Management Ltd is a subsidiary company of Coombe Abbey Park Ltd. Formed in early 2021 as part of the company’s growth and diversification strategy, No Ordinary Hospitality Management undertakes management contracts for owners of hospitality businesses looking for a different offer.

    Reporting directly to the Operations Director, responsibilities will include:

    • Full ownership of all online and offline collateral, hotel website, e-newsletter, third party web sites following brand guidelines and tone of voice
    • Designing company literature and adverts in line with company brand guidelines
    • Building and sending of e-newsletters on a regular basis using Mailchimp and identifying ways to grow the database
    • To research, plan and deliver beneficial advertising channels in line with the strategy, raising the profile of the hotel for each business segment
    • Identifying new projects for improving online presence for the hotel
    • The maintenance and development of relationships with the PR company, ensuring local and national press coverage and reputation management
    • Relationship management with the website agency, making efficient use of budget and maximising results
    • Using strong e-marketing skills to manage and improve online revenue channels e.g.: web site booking engine & online shop
    • Maintain and maximise relationships with local partnerships
    • Work closely alongside the Sales Manager to develop the sales and marketing strategy
    • Optimise natural search and conversion metrics by maximising both the source traffic mix and interface with marketing to ensure that natural and paid search (PPC) activity is aligned.
    • Establish and build a strong brand presence for our exciting new venture, No Ordinary Hospitality Management
    • Support and liaise with internal departments on key business areas where the website and social media can support
    • Oversee the day-to-day running of all social media platforms, as well as any new social channels adopted by the business
    • Report on website and social’s performance inline with the businesses’ KPIs
    • Ensure all activity is closely reviewed using analytics tools and recommendations on future activities are made
    • Preparing briefs and liaising with external agencies
    • Review competitor offerings on a regular basis
    • Work within marketing budgets by using resources effectively
    • General administrative tasks such as raising POs

    Required skills/qualification/experience:

    • Educated to degree level within a marketing field
    • Proven experience within a similar role within hospitality
    • Self-motivated with the ability to learn quickly
    • Solid understanding and proven success of managing SEM, SEO & PPC
    • Previous experience of managing marketing campaigns, both online and offline
    • Clear understanding of WordPress CMS and experience of updating websites
    • Experience using Adobe Products such as Photoshop and InDesign
    • Strong time management skills and ideally experience managing projects
    • High standard of written communication with a keen eye for detail
    • Natural sense of creativity and copywriting expertise
    • Understanding of web technologies, such as HTML
    • An excellent understanding of social media channels, limitations and reporting
    • Creative thinker, meticulous planner, collaborative team player
    • Excellent communication, influencing and presentation skills
    • Understanding of analytics tools such as Google Analytics and interpreting data to guide business decisions
  • Duty Manager

    The successful individual will have excellent time management skills with the ability to instruct a team to ensure that all tasks are completed in accordance with Company standards.  Ensuring that all the hotel facilities and services are functioning correctly to ensure that our guests receive the best service and product from Coombe Abbey Hotel.

    We are looking for someone dynamic to join our busy management team at our thriving hotel.  Candidates must have excellent communication skills with a strong presence. Experience of working in a similar role in a hotel is essential and you must have a proven ability to work in a fast paced, highly demanding environment.  You will be able to work on your own initiative and be flexible to meet the demands of the business. 

    This is a full-time position, working five days out of seven and will include evenings and weekends

     

    Following the re-opening of the hotel, we are looking for new additions to join our talented team.

    Please send your CV to abi.picken@coombeabbey.com

  • Maintenance Manager

    The ideal candidate will be responsible for the planning and coordinating of all installations and refurbishments. Managing the upkeep of equipment and supplies ensuring that all health and safety standards are met working in a reactive manner always putting our guests needs first.

    You will need to have excellent communication skills and understand the requirements of the business and the nature of the hotel.

    Attributes that you will require include:

    • Customer service skills
    • Business management skills
    • Administration skills
    • Attention to detail
    • Knowing of accounting and economics
    • Patience and the ability to remain calm in stressful situations
    • The ability to work well under pressure
    • To ensure that the business meets all health & safety requirements from a maintenance perspective
    • To ensure all heating systems & respective plant rooms are maintained
    • To manage external annual maintenance contracts throughout the business
    • To carry out regular preventative maintenance throughout the business
    • To react to daily maintenance issues as they arise and ensure facilities are returned to a lettable condition as soon as possible
    • To liaise with all other H.O.D.’s to ensure their departments are able to accommodate guests at all times
    • To identify and carry out redecoration of areas of the business as required
    • To ensure that the business meets all current legislation from a maintenance perspective
    • To be a hands on member of the maintenance team

    Please send your CV and covering letter to ron.terry@coombeabbey.com

  • Maintenance Assistant

    To assist the maintenance manager in day to day tasks

    Please send your CV and covering letter to ron.terry@coombeabbey.com

  • Chefs

    Following the re-opening of the hotel, we are looking for new additions to join our talented team.

    Please send your CV to abi.picken@coombeabbey.com

     

     

  • Room Attendants

    Following the re-opening of the hotel, we are looking for new additions to join our talented team.

    Please send your CV to abi.picken@coombeabbey.com

     

  • Waiting Staff

    Following the re-opening of the hotel, we are looking for new additions to join our talented team.

    Please send your CV to abi.picken@coombeabbey.com

  • Bar Staff

    Following the re-opening of our outdoor spaces for alfresco afternoon tea along with the prospect of fully re-opening on 17th May, we are looking for new additions to join our talented team.

    Please send your CV to abi.picken@coombeabbey.com

  • Pastry Chef

    We are looking for an experienced Pastry Chef who will be responsible for creating high quality pastry dishes ensuring the quality is always maintained to meet our customers’ expectations. Candidates must possess a positive attitude and have the ability to work with a variety of people efficiently and effectively.
    A good knowledge of different pastry, dessert and cake decorating is essential, with the ability to recognise quality products, presentations, and flavours.
    The successful candidate will need to work a variety of shifts including weekends, days, afternoons, and evenings. This is a great opportunity for someone to join a well-established team.
    Candidates need to email a CV to ron.terry@coombeabbey.com
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