Job Overview:
Coombe Abbey Hotel is seeking an enthusiastic and reliable Events Bars Person to join our team on a casual basis, primarily for weekend work. As an Events Bars Person, you will be responsible for delivering excellent customer service at our bars during various events, including weddings, corporate functions, and special occasions. This role involves both day and evening shifts, depending on event schedules.

Key Responsibilities:

• Serve beverages (both alcoholic and non-alcoholic) efficiently and courteously to guests during events.
• Prepare and mix a variety of drinks, including cocktails, as per hotel standards.
• Maintain a clean and organized bar area, ensuring that it is fully stocked and ready for service.
• Follow all licensing laws and health and safety guidelines to ensure the safety of guests and staff.
• Provide excellent customer service, responding to guest inquiries and requests in a friendly, professional manner.
• Process payments and card transactions accurately.
• Assist in setting up the bar before events and closing it down after events, including cleaning and restocking.
• Work effectively as part of a team to ensure smooth operation during busy event periods.
• Adapt to various types of events and have an understanding of the guests
• Assist with other duties as required by the Events Manager or Bar Supervisor.

Requirements:

• Previous experience in a bar or hospitality environment is preferred but not essential.
• Strong customer service skills and a positive attitude.
• Ability to work under pressure during busy events.
• Flexibility to work a variety of shifts, including day and evening work, depending on event needs.
• A keen attention to detail and a proactive approach to work.
• Must be at least 18 years old (due to alcohol service regulations).
• Excellent communication skills and the ability to work well in a team.
• A friendly, approachable, and professional demeanour.

Benefits:

What We Offer:

Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:

• Staff discounts for overnight stays & private dining
• Christmas gifts
• Christmas day and boxing day off
• Free parking on site
• Go Ape Discounts
• Discounts at our retail outlets
• EAP Hospitality action

Coombe Abbey Hotel is seeking dedicated and personable Private Dining Waiting Staff & Supervisor to join our esteemed team. As part of the private dining team, you will be responsible for providing an exceptional dining experience to our guests in a unique and historic setting. You will ensure that each event, from intimate dinners to grand banquets, is executed with the highest level of service and professionalism, reflecting the rich heritage and elegance of Coombe Abbey Hotel.

Key Responsibilities:

• Guest Service: Provide attentive and personalized service to guests during private dining events, ensuring their needs are met with a warm and professional approach.
• Event Preparation: Assist in the setup of private dining rooms, including arranging tables, linens, silverware, glassware, and décor as per event specifications.
• Food and Beverage Service: Deliver food and beverages to guests in a timely and efficient manner. Ensure accurate order taking and adherence to guest
• Maintaining Standards: Ensure all service standards are upheld throughout the event, including the presentation and cleanliness of the dining area.
• Collaboration: Work closely with kitchen staff, event coordinators, and other team members to ensure smooth and coordinated service during events.
• Attention to Detail: Monitor the dining area to ensure everything is in order, addressing any guest concerns or issues promptly and effectively.
• Event Breakdown: Assist with the cleanup and reset of dining areas after events, ensuring the space is ready for subsequent use.
• Compliance: Follow all health, safety, and hygiene standards, including the proper handling of food and beverages.
• Upselling: Recognize opportunities to enhance the guest experience by recommending additional services or menu items.

Qualifications:

• Previous experience in fine dining, banquet service, or a similar hospitality role is preferred but not essential
• Strong interpersonal and communication skills, with a commitment to delivering high-quality customer service.
• Ability to work in a fast-paced environment, maintaining composure and efficiency under pressure.
• A keen eye for detail and a proactive approach to problem-solving.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• A professional appearance and demeanour, in line with the high standards of Coombe Abbey Hotel.

Benefits:

Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:

• Staff discounts for overnight stays & private dining
• Birthday & Christmas gifts
• Awards & recognition
• Christmas day and boxing day off
• Free parking on site
• Go Ape Discounts
• Discounts at our retail outlets
• EAP Hospitality action

If you are a motivated individual with a passion for the F&B industry and the physical capability to manage cellar operations, we encourage you to apply – Please send CV to sophie.allan@noordinaryhospitality.com