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Careers at Coombe Abbey

Find your perfect Coombe Abbey job

Vacancies

Careers at Coombe Abbey

Find your perfect Coombe Abbey job

Vacancies

Could you be part of Coombe?

Our team is passionate about making sure every guest has a memorable stay with us, so we’re always looking out for No Ordinary people to join our team. Take a look at our vacancies below – we’d love to hear from you!

Discover some of the benefits of a Coombe Abbey job:

  • Staff privileges and discounts
  • Private dining discount
  • Birthday and Christmas gifts
  • Day off for your birthday
  • Christmas Day and Boxing Day off
  • Employee awards and rewards
  • Sickness pay
  • Holiday increase for each year of service
  • Marketing Manager

    About us: No Ordinary Hospitality Management (NOHM) is a hospitality management company that offers a complete hospitality management solution to hotels, venues, and catering/retail outlets. We have a team of experts who can offer the following services to hospitality businesses: HR, operations, finance, sales, marketing and so on. It’s an exciting time to join our growing business as we expand and move into the next phase of growth. In just 2 years we’ve gone from having 4 brands within our portfolio to now an astounding 14 with many more in the pipeline. No two days are the same and you can guarantee a creative, exciting, challenging and varied workload.

    NOHM operate across two divisions, Retail & Leisure, and Hospitality and within our portfolio we have Coombe Abbey Hotel, St Mary’s Guildhall, IXL Events Centre and other retail and leisure assets. You can see the full list here: https://noordinaryhospitality.com/portfolio-landing/

    No Ordinary, also has a consumer-facing brand, No Ordinary Hospitality (NOH) and this allows us to ensure our customers can associate our businesses to the parent brand. You can check out our individual brand websites here: https://linktr.ee/noordinarycollection

    Working hours: 40 hours a week, hybrid (likely in the office or on-site 2 to 3 days a week)

    Job Role:

    · Ownership of full marketing strategy and plan aligned with business objectives – this spans across all 14 brands

    · Budget management

    · Creative campaign planning and idea generation

    · Team leader duties; managing the Marketing Coordinator/PPC Specialist and Digital Marketing Manager, along with owning third-party relationships with freelance Graphic Designers and web/PR/print agencies

    · Contribute to and oversee content creation and activity for social media, email marketing, website, digital screens and print

    · Management of photo and video shoots, taking an art director role to ensure brand consistency and value for money

    · Ensure our websites perform at optimum levels, using SEO strategies to improve Google rankings

    · Look to introduce price comparison and personalisation tools to improve conversion levels on the website (this is more specific to our hotel brands)

    · Oversee PPC activity and performance

    · Business development planning – looking at where processes can be improved to ensure marketing activity is more efficient

    · Preparing proposals for new business clients and presenting them

    · Quoting and managing hourly rates in comparison to industry standards

    · Onboarding new clients; reviewing their current set-up/ putting marketing plans in place that are feasible for NOHM to manage and successful for the client

    · Competitor research

    · Brand development

    · Audience/persona reviews

    · Data analysis and reporting against KPI’s / industry standards (again, this is for all internal brands and clients)

    · Preparing board reports

    · Networking and being present at relevant industry events

    · Managing relationships with tourism boards and associates (Destination Coventry, Venues of Excellence etc.)

    · Management of sensitive communications – working the PR agency to protect the brand and its voice

    · Working with marketing managers at other client venues to ensure the NOHM brand is protected

    Experience and skills required:

    · A bachelor’s degree in a relevant subject

    · In-depth knowledge of the marketing mix and all channels

    · Previous experience in owning marketing strategies, plans, budgets and teams

    · Previous experience in writing, creating and executing marketing content

    · An understanding of data and why the analytics are important

    · Excellent written and communication skills

    · Creative thinker

    · Working experience with website analytics and digital advertising best practises

    · An understanding of GDPR rules

    · The ability to analyse data and make recommendations to improve content

    · A proactive approach to workload and the ability to work alone

    · A passion for performance led, digital marketing

    · You must be able to work at a fast pace and move onto another task at short notice to meet business demands

    No Ordinary Benefits:

    · Staff discounts for overnight stays & private dining at Coombe Abbey Hotel

    · Birthday & Christmas gifts

    · Awards & recognition

    · Christmas day and boxing day off

    · Free parking on site

    · Go Ape discounts

    · Discounts at our retail outlets

    · EAP Hospitality action

    · Yearly holiday increase up to 5 years

     

    ** PLEASE SEND CV TO SOPHIE.ALLAN@NOORDINARYHOSPITALITY.COM**

  • Maintenance Assistant

    Maintenance Assistant

    Come and join our exciting Maintenance team that is located in the stunning historic four-star hotel situated in 500 acres of beautiful parkland. We are part of No Ordinary Hospitality Management that have several sites across the UK including the St Mary’s Guild hall which is a heritage site located in Coventry city’s historic Cathedral Quarter. We deliver great value and personable service with incredible views and individual character and style.

    We are looking for a Maintenance Assistant on a casual agreement to help out our maintenance team with working on the to do list’s, painting needs & general handy person jobs.

    We are now a multi-site venue so you will help to maintain other areas of our business with your someone from the team.

    The successful candidate will effectively support the existing team in ensuring the maintenance requests are dealt with in a timely manner with the ability to work alone and as part of a team, good interpersonal skills are essential.

    This is a part time/zero hour/ casual agreement position to help out when the team needs it the most. We are ideally looking for someone who has previous experience in a similar roles.

    What’s in it for you:

    Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:

    • Staff discounts for overnight stays & private dining
    • Christmas gifts
    • Awards & recognition
    • Birthday day off
    • Christmas day and boxing day off
    • Free parking on site
    • Go Ape Discounts
    • Discounts at our retail outlets
    • EAP Hospitality action

    Why not check us out on social media? Search @coombeabbeyhotel on Facebook, Instagram or LinkedIn and find out what it’s like to work with us and what amazing services we offer

    ** PLEASE SEND CV TO SOPHIE.ALLAN@NOORDINARYHOSPITALITY.COM**

  • Restaurant Manager

    The Garden Room Restaurant is located in Coombe Abbey Hotel which is a stunning historic four-star hotel situated in 500 acres of beautiful parkland. We are part of No Ordinary Hospitality Management that have several sites across the UK including the St Mary’s Guild hall which is a heritage site located in Coventry city’s historic Cathedral Quarter. We serve fantastic quality food, delivering great value and personable service with incredible views and individual character and style. This is an amazing opportunity to be integral to our growing company as well as Restaurant where you can make one of the biggest impressions and help make our guests feel welcome and at home.

    This is a front of house position and as a Restaurant Manager you will be responsible for ensuring exceptional service in our extremely busy Restaurant . We would love to hear from individuals who are passionate about delivering an exceptional food, dining, bar and beverage experience, who have a high attention to detail, and understand what outstanding customer service looks like.

    Our ideal candidate to join our team will have at least 2 years of experience in the same or similar hospitality role.

    The Role:

    • You will be a natural leader of people who can inspire a team and bring out individual potential, be proud to be the face of No Ordinary Hospitality
    • You will need to be calm and collected when managing your team and show strong leadership skills
    • Show your experience and capability for managing high volume operations and busy service periods
    • Be professional, knowledgeable and dedicated to delivering first class experiences to guests; high standards will be second nature to you
    • To enjoy working in a fast paced environment with a ‘can do’ attitude & to love the buzz of being busy;
    • Inspire the team to deliver impeccable service with unwavering attention to detail for our guests
    • Show your passion for learning and developing new skills, and encouraging others to help them grow

    Schedule:

    • 8 hour shifts
    • Weekend work
    • Evening shifts
    • Full Time

    What’s in it for you:

    Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:

    • Staff discounts for overnight stays & private dining
    • Birthday & Christmas gifts
    • Awards & recognition
    • Christmas day and boxing day off
    • Free parking on site
    • Go Ape Discounts
    • Discounts at our retail outlets
    • EAP Hospitality action
    • Annual increase in annual leave up to 5 years

    Why not check us out on social media? Search @coombeabbeyhotel on Facebook, Instagram or LinkedIn and find out what it’s like to work with us and what amazing services we offer

    ** PLEASE SEND CV TO SOPHIE.ALLAN@NOORDINARYHOSPITALITY.COM**

  • Kitchen Porter

    We are looking for Kitchen Porters to join our Coombe Abbey Hotel team, the successful candidates will be responsible for ensuring all of the crockery and glassware is cleaned and tidied away always maintaining the right stock levels for service.
    You will also keep the service area, cupboards and guest corridors tidy and clean
    These shifts will be five over seven days and will include evening and weekend work
    This is a full time contracted 40 hour role
    Experience in similar role is desired

    Schedule:

    • 8 hour shifts
    • Weekend work
    • Evening shifts
    • Full Time

    What’s in it for you:

    Not only will you get to work in an incredible history drenched building, but working for No Ordinary Hospitality Management gives you access to some great benefits:

    • Staff discounts for overnight stays & private dining
    • Birthday & Christmas gifts
    • Awards & recognition
    • Christmas day and boxing day off
    • Free parking on site
    • Go Ape Discounts
    • Discounts at our retail outlets
    • EAP Hospitality action
    • Annual increase in annual leave up to 5 years

    Why not check us out on social media? Search @coombeabbeyhotel on Facebook, Instagram or LinkedIn and find out what it’s like to work with us and what amazing services we offer

    ** PLEASE SEND CV TO SOPHIE.ALLAN@NOORDINARYHOSPITALITY.COM**

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Corporate partnerships

We’re proud to support local businesses in Coventry and Warwickshire. Discover how we can work alongside you to develop a mutually beneficial corporate partnership.

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Gender pay gap reporting

We recognise the implementation of mandatory gender pay gap reporting is an important step in terms of progression and transparency to encourage greater equality of opportunity for women in work.

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CSR Statement

No Ordinary Hospitality Management, operators of Coombe Abbey Hotel, is a company which works across the region but has its roots very much in Coventry and Warwickshire.

We are a business that aims to benefit local people by generating profits which directly boost local services and thereby improve our communities and the lives of residents.

As our mission statement says, we “provide high quality hospitality services and experiences that deliver social value and profit for purpose”.