Coventry hospitality jobs at Coombe Abbey

Could you be part of Coombe?

Our team is passionate about making sure every guest has a memorable stay with us, so we’re always looking out for No Ordinary people to join our team. Take a look at our vacancies below – we’d love to hear from you!

Discover some of the benefits of a Coombe Abbey job:

Assistant Conference & Banqueting Manager

Overview:

As an Assistant Conference and Banqueting Manager, you will assist in overseeing the planning, coordination, and execution of conferences, banquets, and other events within the hotel or venue. You will work closely with the Conference and Banqueting Manager to ensure smooth operations and exceptional service for all events. Your role includes supervising the events team, coordinating logistics, managing guest requests, and ensuring all events meet the highest standards of quality. You will be an essential part of the team that delivers memorable experiences for clients and guests.

Key Responsibilities:

Event Coordination & Execution:

• Assist in the planning, coordination, and execution of conferences, banquets, and private events, ensuring all client requirements and expectations are met.
• Oversee the event setup, including room layouts, equipment, and decorations, ensuring everything aligns with event specifications.
• Work closely with clients, ensuring their needs are communicated to the team and handled efficiently throughout the event.
• Ensure that all event details, such as catering, audiovisual needs, and special requests, are executed flawlessly.

Team Leadership & Supervision:

• Supervise and support the conference and banqueting team during events, ensuring high standards of service and professionalism.
• Delegate tasks to staff, providing guidance and support as necessary to ensure smooth operations.
• Assist in training new staff members and ongoing development of the team to maintain exceptional service levels.
• Monitor staff performance during events, ensuring that all tasks are carried out efficiently and to the highest standard.

Client Relations & Service Excellence:

• Act as the main point of contact for clients during events, ensuring all their requests and concerns are addressed promptly.
• Ensure that guest satisfaction is prioritised, anticipating needs and addressing issues before they escalate.
• Manage any special requests, dietary restrictions, or last-minute adjustments, ensuring a seamless guest experience.
• Maintain positive relationships with clients, ensuring they feel valued and well taken care of throughout the event.

Logistics & Operational Support:

• Coordinate with kitchen, bar, and housekeeping teams to ensure the timely delivery of food, drinks, and equipment for events.
• Oversee the smooth flow of operations throughout the event, from setup to breakdown, ensuring no detail is overlooked.
• Ensure all equipment and materials are stocked and organised, and report any shortages or issues to the Conference and Banqueting Manager.
• Handle event-related paperwork, including scheduling, billing, and contracts, ensuring accuracy and timely completion.

Health, Safety & Compliance:

• Ensure that all health, safety, and hygiene regulations are adhered to during events.
• Monitor the safety and security of guests, staff, and event spaces, ensuring the venue is always compliant with safety standards.
• Oversee the correct handling of food and beverages, ensuring compliance with food safety regulations.

Continuous Improvement & Feedback:

• Assist in the evaluation of events post-closure, gathering feedback from clients and staff to identify areas for improvement.
• Suggest improvements to processes, procedures, and service delivery to enhance the guest experience.
• Contribute to the development of new ideas and offerings for future events, ensuring the venue remains competitive and innovative.

Qualifications and Skills:

• Previous experience in event management, hospitality, or a similar role, preferably within the conference and banqueting sector.
• Strong leadership and team management skills, with the ability to motivate and support a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact with clients and staff at all levels.
• Exceptional organisational and multitasking skills, with the ability to manage multiple events simultaneously.
• Strong problem-solving abilities, with the capacity to think quickly and act under pressure.
• Knowledge of event planning, catering, and audiovisual requirements is an advantage.
• Ability to work flexible hours, including evenings, weekends, and holidays, as events typically take place during these times.

** Please email ron@noordinaryhospitality.com**

Sales & Admin Coordinator - Maternity Cover

Overview:

As a Sales & Admin Coordinator, you will be the key support in ensuring smooth operations within the sales department and assisting with administrative tasks across the team. You will help drive the sales process, manage client communications, and ensure that all sales activities are well-organised and efficient. Your strong organisational skills and ability to multitask will be essential in supporting the sales team and maintaining seamless daily operations.

Responsibilities:

• Provide administrative support to the sales team, including managing schedules, preparing reports, and maintaining accurate records.
• Assist in coordinating and processing sales orders for public events, ensuring the timely and accurate delivery of products or services.
• Serve as a point of contact for clients, addressing enquiries and ensuring exceptional service throughout the sales process for public events.
• Source and book entertainment for public events.
• Manage and work to budget and costs for public events.
• Track and manage sales leads, ensuring they are properly followed up on and converted to opportunities for public events.
• Organise and maintain the sales database, ensuring all information is up to date and accessible.
• Manage communication with customers and vendors, helping to resolve any issues or concerns in a timely manner.
• Handle general office administration tasks, such as ordering office supplies and managing documentation.
• Provide support for ad hoc tasks as assigned by the sales and management teams.

Qualifications:

• Proven experience in administrative support, sales coordination, or a similar role.
• Strong organisational and time-management skills with the ability to handle multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, with a focus on client service.
• Proficiency in Microsoft Office Suite and Reslynx.
• Ability to manage databases, track sales leads, and generate reports.
• Detail-oriented with a proactive approach to problem-solving.
• Strong interpersonal skills, with the ability to work collaboratively with team members and clients.
• Ability to work independently and prioritise tasks effectively.
• Flexibility to adapt to a fast-paced work environment.

** Please email Gemma.morgan@noordinaryhospitality.com**

Restaurant Waiting Staff

** Please note this job requires weekend work and will cover the hours of Breakfast, Afternoon Tea & Dinner shifts **

Overview:

The role of Waiting Staff involves delivering high-quality service across breakfast, afternoon tea, and dinner shifts. The post holder will be responsible for providing excellent hospitality to guests, ensuring a smooth and enjoyable dining experience throughout the day. This position requires a friendly and professional approach, attention to detail, and the flexibility to adapt to various styles of service, contributing significantly to the overall success of the restaurant.

Responsibilities:

• Provide attentive and personalised service to guests during breakfast, afternoon tea, and dinner service.
• Welcome guests warmly, take orders accurately, and deliver food and beverages promptly.
• Assist in setting up and preparing the dining area for each shift, ensuring cleanliness and readiness.
• Serve breakfast items efficiently, catering to early risers and ensuring a positive start to their day.
• Deliver afternoon tea with attention to detail, including serving tea, coffee, and a variety of sweet and savoury selections.
• Provide professional service during dinner, ensuring all courses are delivered smoothly and guest needs are anticipated.
• Maintain a thorough knowledge of the menu, including special dietary options and seasonal offerings, to assist guests with their choices.
• Handle guest enquiries, complaints, or special requests with professionalism and a problem-solving mindset.
• Work closely with kitchen and bar staff to ensure seamless co-ordination and timely service.
• Clear tables, reset settings, and assist in maintaining a tidy and welcoming dining area throughout the day.
• Comply with health and safety regulations and follow company policies to maintain a safe working environment.
• Support teammates and contribute to a positive, collaborative work environment.

Qualifications:

• Previous experience in a restaurant, café, or hospitality setting is preferred but not required.
• Excellent communication and interpersonal skills with a passion for delivering outstanding guest experiences.
• Ability to work efficiently across different meal services and adapt to varying styles of service.
• Strong organisational and time-management skills to manage a busy and dynamic environment.
• A professional appearance and friendly demeanour with a focus on teamwork.
• Flexibility to work mornings, afternoons, and evenings, including weekends and holidays.
• Knowledge of food service practices and a willingness to learn about menu offerings.
• Ability to remain calm under pressure and provide service with a smile.
• Understanding of food safety and hygiene regulations (training can be provided).

** Please email Ruby.Cooper-Hobbs@coombeabbey.com**

Private Dining Night Porter Supervisor

** Please note this job requires weekend work and typical night shifts hours**

Overview:
As a Private Dining Nights Porter Supervisor, you will oversee the setup and organisation of private dining areas for evening events, ensuring the highest standards of presentation and efficiency. You will lead a small team of porters, coordinating event setups, monitoring inventory, and maintaining cleanliness throughout all operational areas. Your role is key in supporting seamless private dining experiences, requiring strong leadership, excellent organisational skills, and a keen eye for detail.

Key Responsibilities:

Event Setup & Supervision:

• Oversee and coordinate the setup of private dining areas for evening events, including furniture, linens, and decorations, in line with event specifications.
• Supervise the preparation of table settings—glassware, cutlery, crockery, and napkins—ensuring precision, consistency, and exceptional presentation standards.
• Ensure additional equipment (buffets, serving stations, or AV equipment) is set up correctly and on schedule.
• Conduct final checks of all setups before guest arrival, addressing any discrepancies promptly.

Team Leadership & Operational Support:

• Lead, train, and motivate the porter team to deliver efficient and high-quality service during event setups and breakdowns.
• Assign tasks and monitor workflow to ensure all event requirements and timelines are met.
• Support the transportation of food, beverages, and supplies, while ensuring smooth coordination between the private dining, service, and kitchen teams.
• Manage last-minute adjustments or special requests, delegating tasks effectively.

Cleanliness & Maintenance Oversight:

• Ensure all private dining areas, storage rooms, and back-of-house spaces are kept clean, safe, and organised.
• Supervise post-event breakdowns, ensuring prompt clearance, cleaning, and proper storage of equipment.
• Uphold health and safety standards, ensuring correct handling and storage of supplies and equipment.

Equipment & Inventory Management:

• Monitor inventory levels of linens, dining supplies, and equipment, ensuring adequate stock for upcoming events.
• Report shortages or maintenance needs promptly to management.
• Oversee the proper organisation and safe storage of all equipment, ensuring items are well-maintained and ready for use.

Collaboration & Communication:

• Work closely with the private dining manager, kitchen, and service teams to ensure smooth event execution.
• Serve as the primary point of contact for porter staff during evening shifts, ensuring clear communication and problem-solving.
• Provide feedback and support to management on operational improvements.

Qualifications and Skills:

• Previous experience in hospitality, event setup, or porter services, with supervisory or team leader experience preferred.
• Strong leadership and organisational skills, with the ability to manage a team effectively.
• Excellent attention to detail to ensure setups consistently meet event specifications.
• Physical stamina and the ability to lift, move, and set up furniture and equipment as required.
• Strong communication and interpersonal skills for effective coordination across teams.
• Ability to remain calm, professional, and proactive under pressure.
• Flexibility to work evening shifts, weekends, and holidays as required.

** Please email Sam.Kandola@coombeabbey.com**

Private Dining Night Porter

** Please note this job requires weekend work and typical night shifts hours**

Overview:

As a Private Dining Night Setup Porter, you will play a crucial role in preparing and organising private dining areas for evening events. Your responsibilities include setting up dining spaces according to specific event requirements, ensuring that all furniture, table settings, and equipment are properly arranged and maintained. You will also assist with the transportation and storage of supplies, maintaining a clean and orderly environment for both guests and staff. Your attention to detail and efficiency will be essential to creating a welcoming atmosphere for our guests during private dining events.

Key Responsibilities:

Event Setup & Preparation:
• Prepare private dining areas for evening events by setting up tables, chairs, linens, and decorations according to event specifications.
• Ensure all table settings, including glassware, cutlery, plates, and napkins, are arranged neatly and to the highest standards of presentation.
• Set up any additional equipment, such as buffets, serving stations, or audiovisual equipment, as required for the event.
• Ensure that the dining area is clean, organised, and free of any clutter before guests arrive.

Operational Support:
• Assist with the transportation of food, beverages, and other supplies to and from the private dining areas, ensuring efficient and smooth operations.
• Work closely with the private dining team to ensure that all event requirements are met, including any last-minute adjustments or special requests.
• Ensure that all supplies are stocked and readily available, including condiments, linens, and cleaning materials.

Cleanliness & Maintenance:
• Maintain a clean and orderly work environment, including the private dining areas, storage spaces, and any other areas involved in event preparation.
• After events, assist with clearing tables, cleaning up the dining area, and returning items to storage, ensuring everything is in place for the next event.
• Follow health and safety regulations to ensure proper handling and storage of equipment and supplies.

Team Collaboration:
• Work closely with the private dining, kitchen, and service teams to ensure seamless coordination and support throughout events.
• Assist other team members with additional tasks as required, contributing to a smooth and efficient event execution.

Equipment & Inventory Management:
• Monitor inventory levels for dining supplies, ensuring stock levels are adequate for each event and notifying the supervisor of any shortages.
• Help maintain the proper storage and organisation of equipment, ensuring items are well-kept and in good condition.

Qualifications and Skills:

• Previous experience in event setup, hospitality, or a related role is preferred but not required.
  • Strong attention to detail, ensuring all setups meet event specifications and quality standards.
  • Ability to work efficiently and independently, with a focus on organisation and cleanliness.
  • Physical stamina and the ability to lift and move equipment as required.
  • Excellent teamwork and communication skills, with the ability to coordinate effectively with other staff members.
  • A positive, proactive attitude with the ability to remain calm under pressure.
  • Flexibility to work evening shifts, weekends, and holidays as needed.

** Please email Sam.Kandola@coombeabbey.com**

Events Bar Person

** Must be 18 years or older **

Overview:
The Bar Person at Coombe Abbey Hotel is responsible for supporting bar operations during a variety of events, including weddings, banquets, corporate functions, and celebrations. This role involves preparing and serving drinks, maintaining cleanliness and organisation of the bar area, and contributing to the overall success of events by delivering excellent customer service. Applicants must be 18 years or older.

Key Responsibilities:
• Provide exceptional customer service by preparing and serving a range of beverages, including cocktails, wines, beers, and non-alcoholic drinks.
• Set up and stock the bar before each event, ensuring all supplies are available and ready for service.
• Handle payments efficiently and accurately, adhering to the hotel’s procedures.
• Maintain a clean and tidy bar area during service and ensure all equipment and surfaces are cleaned at the end of the shift.
• Adhere to all licensing laws and health and safety regulations, ensuring responsible alcohol service at all times.
• Monitor stock levels and communicate with the Events Manager to replenish as needed.
• Interact with guests in a friendly and professional manner, ensuring their experience exceeds expectations.
• Assist in the setup and breakdown of the events bar as required.
• Support the wider events team in creating a smooth and memorable experience for all guests.

Qualifications and Skills:

• Must be 18 years or older.
  • Previous experience in a bar or hospitality role is desirable, but not essential—training will be provided.
  • A confident and friendly demeanour with excellent communication skills.
  • Ability to work efficiently in a fast-paced, high-pressure environment.
  • Strong organisational skills and attention to detail.
  • A team-oriented attitude and a willingness to assist colleagues as needed.
  • Basic knowledge of health and safety, food hygiene, and licensing laws is an advantage.
  • Flexibility to work evenings, weekends, and holidays, as required for events.

** Please email eventsbar@coombeabbey.com**