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COVID-19 Update – UPDATED 23.09.20

Following Government guidelines announced on Tuesday 22nd September, please familiarise yourself with the following rules effective from Thursday 24th September.

  • Guests and staff must wear face coverings in all areas of the hotel. This also applies when entering our restaurant. Masks can be removed once seated at the table.
  • We will be operating table service only. We request that you remain at your table where a member of staff will come to take your food and drink order.
  • Customers must vacate the bar and restaurant by 10:00pm.
  • Room service can resume after 10:00pm. You can order room service via our Coombe Abbey app or calling from your in-room phone. Please note this only applies to residents staying and room service will be delivered directly to your room and not in public areas of the hotel.
  • Please note that we are operating a cashless environment and will only be able to accept card payments.

Click here for more information on our covid-19 safety protocols.

We look forward to welcoming you to Coombe Abbey safely and we would like to offer our thanks to our guests for being so understanding and supportive at this time.

We are happy to announce that we have re-opened our doors and are welcoming guests back!

Click here for more information on our safety protocols.

To make a booking for an overnight stay, you can view our rates and availability here.

For afternoon tea reservations, please click here.

Coombe Abbey Hotel would also like to offer our thanks to our guests for being so understanding and supportive at this time

Following Governmental advice, Coombe Abbey Hotel will re-open on 11th July.

The Cafe & Kiosk In The Park is currently open and is serving a limited menu with contactless payment. The park offers the chance for a walk, which is good for health and mental wellbeing. You can help us keep them open by keeping a 2 metre distance between yourself and others when you visit. Now is not the time for mass gatherings. Barbecues are not allowed in any of our parks until further notice.

Toilets and all play areas are closed.

We would like to apologise for those impacted by this measure and we will continue to monitor the situation and will keep everyone informed once it is safe for us to open again. Our first priority at Coombe Abbey Hotel is the safety of our customers and staff, and we will continue to review the situation as becomes clearer.

We would also like to take this time to thank all the NHS workers for their continued hard work and dedication and we pledge to continue providing our assistance in whatever way we can.

So far, we have made donations of surplus food, shampoos and shower gels to our local hospitals to help workers and we will be continuing to assess ways in which we can help our communities as a business.

We look forward to being able to welcoming these customers back again once it is safe to do so.


Hotel Closure

Following recent Government announcements and advice, it is with a heavy heart that Coombe Abbey Hotel will be temporarily closed to the public with effect from Tuesday 24th March, 10:00am until Monday 4th May, this includes all Cafe’s In The Park which will also be closed.

We would like to apologise to everyone impacted by the measure, and we will, of course, be monitoring the situation on a daily basis and keep everyone informed of any changes on our website and social media channels.

The health and welfare of our staff and guests has always been, and will always be, our main priority and we appreciate everyone’s patience and understanding at what is a difficult time for the country.

We’ve opened our doors for 25 years, creating everlasting memories for all our guests who have enjoyed staying and visiting us. Although you may not be able to visit us in person just yet, we will continue the conversation with our guests online so please stay in touch and share your Coombe experiences with us.

We would like to say thank you to all of the support we have had from our customers over the past few weeks, it has been greatly appreciated.

We look forward to returning stronger than ever before and to welcoming everyone back in due course and until that time, please take care and stay safe.

See you soon.



Bar & Restaurant Update

To our valued customers,

Coombe Abbey Hotel will, following the Government announcement today (March 20), be closing all its restaurants, bars and other food outlets from this evening.

Cafe In The Park will be offering a take-away service only.

Unfortunately, that means all restaurant reservations from this evening onwards are cancelled with immediate effect – including, sadly, our Mother’s Day celebrations this weekend.

We apologise to all our customers but are sure they will understand that we have to take these measures not only to abide by the regulations, but also to safeguard everyone in light of the Covid-19 outbreak.

Any residential guests at the hotel will be able to order food & beverages from our room service menu which will be served to your bedrooms.

The safety and welfare of our guests and staff is of utmost importance and have implemented measures around the hotel as recommended by Public Health England, we respectfully ask for guests to adhere to government advice and maintain social distancing. Please note guests will not be allowed to gather in public areas around the hotel.

Please be assured that you can continue to stay with us in confidence.

We appreciate everyone’s patience and understanding at what is a difficult time for the country.



Coombe Abbey Hotel is closely monitoring the spread of coronavirus, and is continuing to follow the advice in line with Public Health England.

The welfare of our guests and staff is of utmost importance, and we have implemented measures as recommended by Public Health England to minimise the impact of the virus on site, including:

· Hand sanitisers at various points across the venue for members of the public to use.

· Signage in public places to remind people of what steps they can take to minimise the risk of contracting coronavirus.

· Touchpoints/public areas around the hotel have been thoroughly sanitised and the frequency of routine cleans has been increased.

· Staff are being kept fully updated on the situation with regular briefings.

· The hotel has an internal protocol to follow in the event of a confirmed case on site.

We remain open for business, but will update any customers should this change in light of ongoing advice from Public Health England

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