At Coombe Abbey, we want to be as inclusive as possible to all of our guests. If there is something we can assist with during your stay, please contact reception who will be happy to help.
Outside Access (main entrance)
This information is for the entrance located to the front of the
Building. There is not level access into the venue. The main doors open away from you (push). The doors are single width. The doors are heavy. The door opening is 90cm (2ft 11in) wide
Second set of doors
There is a second set of doors. The doors open away from you (push). The doors are single width. The doors are heavy. The door opening is 95cm (3ft 1in) wide.
Level change (main entrance)
There are steps to access this area / service. The steps are located in front of the entrance. There is / are 1 step (s) to the area / service. The steps are not clearly marked. The steps are shallow. The steps do not have handrails
Outside Access (accessible entrance)
This information is for the entrance located to the side of the building. There is not level access into the venue. The main doors open away from you (push). The doors are single width. The doors are heavy. The door opening is 117cm (3ft 10in) wide.
Level Change (accessible entrance)
There is a ramp or slope to access this service. The ramp or slope is located in front of the entrance. The ramp or slope is easy. The ramp or slope is permanent. The width of the ramp or slope is 95cm (3ft 1in). The ramp has a handrail on both sides.
Reception
The reception desk is 10m (32ft 10in) from the main entrance. The desk is 10m (32ft 10in) from the main entrances. There is level access to reception from the entrance. The reception desk is high height. The desk does not have a lowered section. Lighting levels are low.
There is level access to the service. This venue does not play background music. Motorised scooters are allowed in public parts of the venue. Lighting levels are low.
Lift
There is a lift for public use. The lift is a platform lift. The platform lift accesses a small level change. The lift is 15m (16yd) from main entrance.
Staff do need to be notified for use of the lift. The dimensions of the lift are 90cm x 100cm (2ft 11in x 3ft 3in). The lighting level in the lift is low.
The lift bypasses 3 medium steps leading to additional seating area.
Other Floors/steps
The floors which are accessible by stairs are G-1. There are 15+ steps between floors. The steps are medium. The steps do have handrails.
The steps have a handrail on both sides. There is a landing. The lighting level is medium.
Lift
There is a lift for public use. The lift is located to the left as you enter.
The lift is a standard lift. The floors which are accessible by this lift are G
-2. The lift is 18m (20yd) from main entrance. Staff do not need to be notified for use of the lift. The clear door width is 80cm (2ft 7in). The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in). There are not separate entry and exit doors in the lift. The lift does have a visual floor indicator. The lift does not have an audible announcer. The controls for the lift are within reach for a wheelchair user. The lift controls do not have Braille markings. The lift controls do have tactile markings. The lighting level in the lift is medium.
Outside Access (park priory entrance)
This information is for the entrance located to the front of the building. There is level access into the venue. The main doors open automatically.
The main doors open outwards. The doors are double width. The door opening is 155cm (5ft 1in) wide.
There are 121 rooms in total. There are 16 standard ground floor rooms. There are 99 standard rooms on other floors.
Accessible Room
The width of the door is 87cm (2ft 10in). The height of the bed is 60cm (1ft12in). The measurement between the bed base and floor is 3cm (0ft 1in). Light switches are within 120cm from floor level. There is a functional emergency alarm in the room. It is a push button style alarm.
An adjoining room is available. Assistance dogs are welcomed to stay with guests in accessible rooms.
Accessible ensuite
The width of the door to the ensuite is 87cm (2ft 10in) (2ft 10in). The door opens outwards. The door is light. The door is locked by a twist lock.
The dimensions of the accessible ensuite are 230cm x 305cm (7ft 7in x
10ft 0in). There is a lateral transfer space. As you face the toilet pan the transfer space is on the right. The lateral transfer space is 120cm (3ft 11in). There is a dropdown rail on the transfer side.
There is a flush on the transfer side. Wall mounted grab rails are available. As you face the toilet, the wall mounted grab rails are on both sides. The toilet seat is 50cm (1ft 8in) above floor level. There is a toilet roll holder. The toilet roll holder can be reached from seated on the toilet. The toilet roll holder is not placed higher than 100cm in height. There is a sink. The sink can be reached from seated on the toilet. The height of the sink is 73cm (2ft 5in).
The tap type is lever. There is a mixer tap for the sink. There are mirrors.
Mirrors are placed at a lower level or at an angle for ease of use.
Wheel in shower
There is a wheel in shower. The shower head is adjustable. The shower control type is twist/turn. The shower seat is fixed. The flip down or fixed
seat height is 49cm (1ft 7in). There are handrails available.
Signage, colour contrast and lighting in accessible rooms
The colour contrast between the external hotel room door and wall is Good. The colour contrast between the walls and floor is good. The colour contrast between the internal hotel room door and wall is Good. The colour contrast between the external ensuite door and wall is good. Lighting levels are medium.
Ground floor standard rooms
There are standard rooms on the ground floor. There is level access to ground floor rooms. Adjoining rooms are available.
Standard rooms on other floors
There are standard rooms on other floors. The other floors can be accessed by lift. Adjoining rooms are not available.
The following information is for the restaurant. Once inside, there is level access to the service. Full table service is available. There is ample room for a wheelchair user to manoeuvre. No tables are permanently fixed.
No chairs are permanently fixed. Some chairs have armrests. The nearest table is 30m (33yd) from the main entrance. The distance between the floor and the lowest table is 70cm (2ft 4in). The distance between the floor and the highest table is 70cm (2ft 4in).
Menus are hand held only. Menus are not available in Braille. Menus are clearly written. Menus are presented in contrasting colours. The type of food served here is varied hot and cold meals.
Accessible toilet
There are accessible toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people. There is pictorial signage on or near the toilet door. The accessible toilet is 6m (19ft 8in) from the accessible entrance. The accessible toilet is located to the right as you enter. There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet. A key is not required for the accessible toilet. The door opens outwards. The door is locked by a twist lock. The width of the accessible toilet door is 82cm (2ft 8in). Floor manoeuvring space is clear in the accessible toilet. The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft10in). There is a lateral transfer space. As you face the toilet pan the transfer space is on the right. The lateral transfer space is 79cm (2ft 7in). There is a dropdown rail on the transfer side. There is a flush on the transfer side. The tap type is lever. No emergency alarm fitted in the cubicle. Disposal facilities are available in the cubicle.
Position of fixtures in accessible toilets
Wall mounted rails are available. As you face the toilet the wall mounted grab rails are on both sides. There is not a shelf within the accessible toilet. There are mirrors in the accessible toilet. Mirrors are placed at a lower level or at an angle for ease of use. The height of the toilet seat above floor level is 44cm (1ft 5in). There is a towel dispenser. The towel dispenser is 130cm (4ft 3in) high. There is a toilet roll holder. The toilet roll holder can be reached from seated on the toilet. The toilet roll holder is not placed higher than 100cm (3ft 3in). There is a sink. The sink is not placed higher than 74cm (2ft5in).
Colour contract and lighting in accessible toilet
The contrast between the external door and wall is good. The contrast between the internal door and wall is good. The contrast between the grab rails and wall is good. The contrast between the drop down rails and wall is good. The contrast between the walls and floor is good. Lighting levels are medium. Baby change facilities are located within the venue. The baby change facilities are located within the adapted toilet. The height of the baby change table once extended is 90cm (2ft 11in). Inside the venue, there is level access to the baby change facility.
Standard toilet
Standard toilets are available. The female and male toilets are located to the right as you enter. The female and male toilets are 7m (22ft 12in) from the accessible entrance. Inside the venue, there is level access to
the male toilet. The female toilet is located up a set of 13 stairs. The stairs are medium in depth. Lighting levels are medium.
Staff do receive disability awareness / equality training. A member of staff trained in BSL skills is not generally on duty. Staff are Text Relay aware. Plastic cups are available. Plastic cutlery is available. Drinking straws are available on request.
Auxiliary Aids – General
Some hotel rooms have auxiliary aids for people with sensory
Impairments. The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax. The number of accessible rooms with wheel in showers is 4.
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Plan your visitNo Ordinary Hospitality Management, operators of Coombe Abbey Hotel, is a company which works across the region but has its roots very much in Coventry and Warwickshire.
We are a business that aims to benefit local people by generating profits which directly boost local services and thereby improve our communities and the lives of residents.
As our mission statement says, we “provide high quality hospitality services and experiences that deliver social value and profit for purpose”.
