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Frequently Asked Questions

Everything you need to know in one place

Frequently Asked Questions

Everything you need to know in one place


From our updated policies to wearing face masks, discover the frequently asked questions about Covid-19.

  • Can I pay by cash?

    Unfortunately we are not currently accepting cash as a form of payment and will require guests to pay by card.

  • Is Coombe Abbey Park open?

    Coombe Abbey Park remains open for locals to exercise, we respectfully ask for visitors to comply with safety measures.

    Café In The Park is now available to sit inside for food and beverages however please ensure you pay by card.

    Kiosk In The Park will be operating a takeaway service with a limited menu and contactless payment.

    Please ensure you maintain social distancing and follow safety procedures.


Get the answers you need to questions about room bookings, checking in or out and special requests.


Discover our frequently asked questions on dining and Afternoon Tea at Coombe Abbey Hotel.


The answers you need for peace of mind on your special day at Coombe Abbey Hotel.

Public Events

Discover the most frequently asked questions about Coombe Abbey events and celebrations.


Answers to Wi-Fi, pets, parking and everything in-between.

  • How can I sign up to your newsletter?

    You can sign up to our newsletter by clicking here.

  • Do you have a CSR statement?

    No Ordinary Hospitality Management, operators of Coombe Abbey Hotel, is a company which works across the region but has its roots very much in Coventry and Warwickshire.

    We are a business that aims to benefit local people by generating profits which directly boost local services and thereby improve our communities and the lives of residents.

    As our mission statement says, we “provide high quality hospitality services and experiences that deliver social value and profit for purpose”.


  • Is there Wi-Fi?

    We offer free wi-fi throughout the hotel.

  • What is your pet policy?

    Unfortunately we do not allow pets at the hotel.

  • Is there a car park at the hotel?

    There is a car park for hotel guests, this is the car park closest to the hotel. There is a charge of £3.00 for up to 8 hours and £8.00 for up to 24 hours.

    For drop-offs, drivers will have 30 minutes to leave the car park without incurring any charges & guests have 48 hours after departing the car park to make payment.

    Guests that do not make payment within 48 hours of leaving the hotel will receive a letter increasing the charge to £70. For help, please contact a member of the team.

    You can pay on the payment machine on-site or by following this link:

  • Do you have electric car charging points?

    Yes, there are 8 devices and 8 connectors available.

    The points are operated under the VendElectric Network – you will need to download this app to charge.

    Pricing is 25p/kWh.

  • How can I provide feedback following my visit?

    You can send us a message with your feedback by clicking here.

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