From our updated policies to wearing face masks, discover the frequently asked questions about Covid-19.
Coombe Abbey Park remains open for locals to exercise, we respectfully ask for visitors to comply with safety measures.
The Café In The Park & Kiosk In The Park will be operating a takeaway service only with a limited menu and contactless payment. Please ensure you maintain social distancing and follow safety procedures.
We are currently closed and we will look to re-open 17th May 2021, subject to Government guidance. We will open our outdoor bar area and West Terrace for outdoor afternoon tea bookings from 14th April 2021 on selected dates, you can reserve your table by clicking here.
You do not need to contact us as a member of staff will be in contact if you have a booking with us up until 17th May. Please note we’re unable to advise on bookings for after this date.
Yes you can still make a booking with us for post 17th May on our website. If we are unable to re-open following Government advice, we will be in touch regarding your booking.
Click here for room reservations
Click here for afternoon tea and dinner reservations
Click here for a public event tickets.
We kindly ask that you respect and observe Government guidelines. More details can be found on the GOV.UK website.
We are currently closed. Our bar and restaurant will close before 11:00pm to ensure guests are vacated once we re-open in order to follow Government Guidelines.
We are currently closed. Our room service menu will be available to order after 11:00pm once we re-open in order to follow Government Guidelines.
All guests will need to wear a face mask in all public areas of the hotel until further notice unless you are exempt or you are sat at your table when dining.
Yes, we require all guests to maintain a 2m social distance between other guests. There are floor markers around the hotel to help guide you.
If you have pre-booked your visit, we will have your details on file. We also have QR codes displayed in public areas around the hotel so you can fill out your details via the NHS contact tracing app.
We have implemented a number of changes at the hotel to help make guests feel safe. You can use our self check-in kiosks to minimise contact with staff or you can download our app where you will be able to check-in and use your smartphone as a keycard to your room.
Yes, if your voucher has been purchased directly through us and is due to expire up until May 2021, we will be able to extend it for an additional 6 months until end of November 2021.
If you have purchased a special offer voucher that can only be used between January – March 2021 or March – May 2021, we can extend the special offer voucher for the same corresponding period until the end of August 2021, subject to us re-opening in May.
If you have a voucher from a third party website such as Buy-A-Gift, Red Letter Days or Virgin Experiences then you will need to contact them directly.
Get the answers you need to questions about room bookings, checking in or out and special requests.
Check-in is after 3:00pm and check-out is before 10:00am.
Yes, depending on demand and season. You’ll get the cheapest rates the more in advance you book. Our rates also vary depending on the package you book and the room type. You can find out more by clicking here.
Children of any age can stay at the hotel as long as they are accompanied by an adult. An adult is considered to be those aged 18 years and above. We have family rooms that can accommodate up to 2 adults and 2 children.
Our reception is staffed 24 hours a day.
You are welcome to store your bags with us before check-in.
Discover our frequently asked questions on dining and Afternoon Tea at Coombe Abbey Hotel.
Yes we offer breakfast if have book a bed & breakfast or a dinner, bed & breakfast package. Please note, room only packages do not include breakfast.
If you have received a gift voucher, please let us know when you book a table with us. Please ensure your voucher is still valid and has not expired. You must bring a physical copy of your voucher on the day as a form of payment otherwise full payment may be required. We accept gift vouchers that have been purchased directly through us, Buy-A-Gift, Red Letter Days and Virgin Experiences.
We have a children’s menu for dinner bookings however we do not have a specific children’s afternoon tea menu, we advise 2 children to share one Abbot’s Afternoon Tea.
The answers you need for peace of mind on your special day at Coombe Abbey Hotel.
We can hold a date for up to 7 days before we will need to take a deposit to secure your chosen date.
Our grand Marquee can hold up to 500 guests (without social distancing)
We are able to reserve 10 crown bedchambers and 10 feature bedchambers for your wedding guests at a special rate, subject to availability.
You are not obligated to take all of these rooms and should they not become booked, they will be released 4 weeks prior to your wedding day.
We can help arrange fireworks for your big day.
Discover the most frequently asked questions about Coombe Abbey events and celebrations.
We can accommodate all dietary requirements. We ask that you let us know upon booking so we can cater for your needs.
Yes of course, we take bookings from guests celebrating a birthday, anniversary, stag and hen parties etc. You are welcome to bring decorations however we kindly ask that you do not bring anything that could obstruct the view for other guests such as large balloons.
Our evening events are suitable for those aged 16+ however we do hold festive day events which are suitable for children. More information can be found on the event pages.
Answers to Wi-Fi, pets, parking and everything in-between.
We offer free wi-fi throughout the hotel.
Unfortunately we do not allow pets at the hotel.
There is a car park for hotel guests, this is the car park closest to the hotel. There is a charge of £2.00 for up to 8 hours and £5.00 for up to 24 hours.