Please be aware that due to upcoming Royal Mail postage strikes there may be delays to the delivery of gift vouchers. Please ensure last orders are placed by 19th December for Christmas delivery.
Please note, we have firework displays taking place on 3rd and 12th December at 10.30pm and 10th and 21st December at 4.00pm. We apologise for any inconvenience.
From our updated policies to wearing face masks, discover the frequently asked questions about Covid-19.
We are pleased to announce that we will be able to host weddings, conferences, functions at capacity. We will also be able to resume our public events which can be booked by clicking here.
Please note we kindly ask guests to continue wearing face masks throughout the hotel and we continue to operate a cashless environment.
You can find out more about our safety procedures and protocols by clicking here.
We have hand sanitiser stations around the building, there is increased deep cleaning and floor markers to help guide you.
We kindly ask for all guests to continue to wear a face mask in all public areas of the hotel until further notice unless you are exempt or you are sat at your table when dining.
Unfortunately we are not currently accepting cash as a form of payment and will require guests to pay by card.
Yes, we require all guests to use the track and trace app. We have QR codes displayed in public areas around the hotel so you can fill out your details via the NHS contact tracing app.
We have implemented a number of changes at the hotel to help make guests feel safe. You can use our self check-in kiosks to minimise contact with staff or you can download our app where you will be able to check-in and use your smartphone as a keycard to your room. Please note if you use the app as your keycard and wish to charge any food or drink to your room, you will need to obtain a keycard from reception.
We kindly ask for all guests to maintain social distancing between other guests when visiting us. There are floor markers around the hotel to help guide you.
Yes, if your voucher has been purchased directly through us and is due to expire up until May 2021, we will be able to extend it for an additional 6 months until end of November 2021.
If you have purchased a special offer voucher that can only be used between January – March 2021 or March – May 2021, we can extend the special offer voucher for the same corresponding period until the end of August 2021.
If you have a voucher from a third party website such as Buy-A-Gift, Red Letter Days or Virgin Experiences then you will need to contact them directly.
Coombe Abbey Park remains open for locals to exercise, we respectfully ask for visitors to comply with safety measures.
Café In The Park is now available to sit inside for food and beverages however please ensure you pay by card.
Kiosk In The Park will be operating a takeaway service with a limited menu and contactless payment.
Please ensure you maintain social distancing and follow safety procedures.
Get the answers you need to questions about room bookings, checking in or out and special requests.
Check-in is after 3:00pm and check-out is before 10:00am.
Yes, depending on demand and season. You’ll get the cheapest rates the more in advance you book. Our rates also vary depending on the package you book and the room type. You can find out more by clicking here.
Children of any age can stay at the hotel as long as they are accompanied by an adult. An adult is considered to be those aged 18 years and above. We have family rooms that can accommodate up to 2 adults and 2 children.
Our reception is staffed 24 hours a day.
You are welcome to store your bags with us before check-in.
Discover our frequently asked questions on dining and Afternoon Tea at Coombe Abbey Hotel.
Yes we offer breakfast if have book a bed & breakfast or a dinner, bed & breakfast package. Please note, room only packages do not include breakfast.
If you have received a gift voucher, please let us know when you book a table with us. Please ensure your voucher is still valid and has not expired. You must bring a physical copy of your voucher on the day as a form of payment otherwise full payment may be required. We accept gift vouchers that have been purchased directly through us, Buy-A-Gift, Red Letter Days and Virgin Experiences.
We have a children’s menu for dinner bookings however we do not have a specific children’s afternoon tea menu, we advise 2 children to share one Abbot’s Afternoon Tea.
The answers you need for peace of mind on your special day at Coombe Abbey Hotel.
We can hold a date for up to 7 days before we will need to take a deposit to secure your chosen date.
Our grand Marquee can hold up to 500 guests (without social distancing)
We are able to reserve 10 crown bedchambers and 10 feature bedchambers for your wedding guests at a special rate, subject to availability.
You are not obligated to take all of these rooms and should they not become booked, they will be released 4 weeks prior to your wedding day.
We can help arrange fireworks for your big day.
Discover the most frequently asked questions about Coombe Abbey events and celebrations.
We can accommodate all dietary requirements. We ask that you let us know upon booking so we can cater for your needs.
Yes of course, we take bookings from guests celebrating a birthday, anniversary, stag and hen parties etc. You are welcome to bring decorations however we kindly ask that you do not bring anything that could obstruct the view for other guests such as large balloons.
Our evening events are suitable for those aged 16+ however we do hold festive day events which are suitable for children. More information can be found on the event pages.
Answers to Wi-Fi, pets, parking and everything in-between.
We offer free wi-fi throughout the hotel.
Unfortunately we do not allow pets at the hotel.
There is a car park for hotel guests, this is the car park closest to the hotel. There is a charge of £2.00 for up to 8 hours and £5.00 for up to 24 hours.